Marwick Manufacturing

Multi-Year Accessibility Plan

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Introduction

Marwick Manufacturing Inc. (the Company) is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act, 2005. The Company is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in inclusion and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Act.

Marwick Manufacturing Inc. is dedicated to continuously developing, implementing, and maintaining policies that govern how the organization will achieve accessibility through meeting all regulation requirements. The Company has established a Multi-Year Accessibility Plan that outlines the policies and steps taken and the work underway to improve opportunities for people with disabilities. The plan is reviewed and updated at least once every five years.

Customer Service Standard

Marwick Manufacturing Inc. is committed to providing accessible customer service to people with disabilities. The Company seeks to ensure that its policies, practices, and procedures are consistent with the Customer Service Standards. The following measures have been implemented by Marwick Manufacturing Inc.:

  • The Accessibility Policy Statement has been published on all notice boards.
  • The Multi-Year Accessibility Plan has been published on the corporate website for public viewing.
  • Training has been provided to address areas on how to better interact with, and/or accommodate persons with disabilities. Employees will gain understanding of their responsibilities in creating an inclusive and accessible environment, accepting and respectful of the differences between persons.
  • Completion of training of all employees is tracked and recorded.
  • A process will be established to encourage feedback regarding the way Marwick Manufacturing Inc. provides goods and services to people with disabilities. This feedback can be made verbally, by email, or in writing. All feedback is to be directed to Human Resource.
  • All feedback received from clients, staff or the general public will be reviewed and analyzed to identify potential gaps in customer services, and to ensure appropriate actions are taken.
  • Any person with a disability may use assistive devices and/or support person or service animal(s) while on the parts of our premises that are open to the public.

Information and Communication Standard

Marwick Manufacturing is dedicated to meeting the communication needs of people with disabilities. We will consult with and request feedback from persons with disabilities to determine their information and communication needs.

The Company has undertaken the following plans to ensure compliance with this standard:

  • A feedback process will be established that is accessible, ensuring alternative formats are also available, such as, telephone inquiries, email, and in-person. These processes will be communicated and available upon request.
  • Our website has been designed to be user friendly for people with a range of needs. Persons with disabilities are encouraged to contact Marwick Manufacturing Inc. via email or phone if they require additional information.

 

Marwick Manufacturing Inc. has ensured all website and content on those sites conform to Web Content Accessibility Guidelines (WCAG).

Employment Standard

Marwick Manufacturing Inc. is committed to fair and accessible employment practices. The Company has taken the following steps to notify the public and employees that, when requested, Marwick Manufacturing Inc. will accommodate people with disabilities throughout the recruitment and onboarding process.

(i) Recruitment

Marwick Manufacturing Inc. is committed to ensuring that our recruitment, selection, and assessment processes are fair and accessible. All supervisors, managers, and employees involved in staffing have been required to complete AODA training.

The Company:

  • Specifies that accommodation is available for applicants with disabilities in the recruitment process within job descriptions, job postings, interviews, selection, and assessments.
  • Provides information to employees within the onboarding and integration process of policies supporting persons with disabilities.
  • Provides updated information on accommodation policies to employees when changes occur.
  • Consults with employees to determine suitability of format or support.

 

(ii) Documented Individual Accommodation Plans

Marwick Manufacturing Inc. is dedicated to producing and providing documented individual accommodation that includes the following:

  • Participation of the employee requiring the individual accommodation plan.
  • Ability to request additional/alternative medical or third-party assessments to determine if accommodation can be achieved and how.
  • High level of confidentiality.
  • Regular review and updates.
  • Reason for denial if applicable.
  • Means of providing individual accommodation plans in a format that takes into account the needs of the employee.
  • And if required, include individualized workplace emergency response information.

 

(iii) Return To Work Process

Marwick Manufacturing Inc. is committed to creating and implementing a process for developing individual accommodation plans and return to work policies for employees that have been absent due to a disability.

When applicable, the Company will develop and maintain a return to work process for employees who have been off from work due to a disability and require disability related accommodations in order to return to work. The process will include the steps the Company will undertake to facilitate the return to work process and use documented individual accommodation plans.

 

(iv) Performance Management And Career Development

Marwick Manufacturing Inc. will continue to review and update policies and procedures to ensure the accessibility requirements of employees with disabilities needs are taken into account with regards to.

  • Performance management and assessments.
  • Career progression plans.
  • Position reassignments.

Design of Public Spaces

Marwick Manufacturing Inc. will meet accessibility laws when building or making major changes to public spaces. The Company will take appropriate measures to prevent service disruptions to public area accessibility and will notify the public in the event of a disruption.

The Company multi-year accessibility plan is available in accessible formats upon request.

Contact Details
Human Resources
6325 Northwest Drive, Mississauga, ON, L4V 1P6
(905) 677-00677
hr@marwick.ca